Part 2: Becoming a Mediator
What is mediation?
source Mediation is a technique of facilitating dialogue or discussion between disputing parties with a neutral third party i.e. a mediator, for bringing a mutual resolution to the dispute.
Who is a Mediator?
Mediator is a person who facilitates communication between the parties and helps the mediation participants reach a mutually satisfactory solution. Mediator is neither a judge nor an arbitrator – his/her role is not to decide the dispute that has arisen out between the parties. He/she must remain neutral and impartial.