Part 1: Becoming a Mediator
What is mediation?
Who is a Mediator?
go to link Mediator is a person who facilitates communication between the parties and helps the mediation participants reach a mutually satisfactory solution. Mediator is neither a judge nor an arbitrator – his/her role is not to decide the dispute that has arisen out between the parties. He/she must remain neutral and impartial.
1. Getting to Yes – http://amzn.to/2FZBOaS
2. The New Handshake – http://amzn.to/2DJF2x6
3. Mediation Advocacy – http://amzn.to/2FQck3z
4. Bringing Peace Into the Room – http://amzn.to/2FZt1FP